Consumer affairs

How to cut the cost of travelling on your own

Heading off abroad alone? Give the single supplement the swerve and cut the cost of solo travel.Ditch package holidaysPackage holidays are designed for couples and families. Tour operators don’t...

Warning social media videos could be exploited by scammers to clone voices

Consumers have been warned that their social media videos could be exploited by scammers to clone their voices...

Dear Airbnb: who is ‘Rachel’, and how has she taken over my booking?

Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on...

UK’s smart meter targets leaving energy users short-changed, says Martin Lewis

Energy customers are being short-changed by “perverse” government targets to install electronic smart meters in homes across the...

Lloyds sent my £37,000 to the Duchy of Cornwall and I can’t get it back

Please help me track down my £37,700. In November 2023, ill health forced me to wind up my...

Winter fuel: 780,000 UK pensioners entitled to payment will lose it

About 780,000 pensioners who need the winter fuel payment will lose out on it when Labour begins means-testing the benefit, according to the government’s...

Vodafone-Three merger: tens of millions could face higher bills, says UK watchdog

A proposed merger between the telecoms companies Vodafone and Three in the UK could lead to higher mobile bills for tens of millions of...

An O2 ‘agent error’ has taken my phone number and put my life on hold

When O2 transferred my pay-as-you-go phone service to a pay-monthly contract, an agent wrongly deactivated the number. It says the number will be given...

Sunak ‘should apologise for £22bn black hole’, says Starmer during PMQs – video

Keir Starmer said Rishi Sunak should apologise for the '£22bn black hole' in government finances, after Sunak asked if Starmer would publish the impact...

I had insured my car with Churchill … until the police told me I hadn’t

For the past three years I have used Churchill to insure my BMW X5. The policy started in June 2021, I have paid by...

Oasis and Ticketmaster urged to refund fans after ‘dynamic pricing’ debacle

Oasis and Ticketmaster should refund fans who ended up paying hundreds of pounds more than the face value of tickets after so-called “dynamic pricing”...