Consumer affairs

How to cut the cost of travelling on your own

Heading off abroad alone? Give the single supplement the swerve and cut the cost of solo travel.Ditch package holidaysPackage holidays are designed for couples and families. Tour operators don’t...

Warning social media videos could be exploited by scammers to clone voices

Consumers have been warned that their social media videos could be exploited by scammers to clone their voices...

Dear Airbnb: who is ‘Rachel’, and how has she taken over my booking?

Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on...

UK’s smart meter targets leaving energy users short-changed, says Martin Lewis

Energy customers are being short-changed by “perverse” government targets to install electronic smart meters in homes across the...

Lloyds sent my £37,000 to the Duchy of Cornwall and I can’t get it back

Please help me track down my £37,700. In November 2023, ill health forced me to wind up my...

As a polar guide I need to take a gun to the Arctic. But airlines are freezing me out

I am a polar guide. I frequently travel to Spitsbergen, the Arctic island, with my firearm, which I carry as last-resort protection in case...

Our agreed KLM flight ticket price took off, disappeared and cost us £118

I booked a one-way flight for my family from Amsterdam to Bristol with KLM Cityhopper. The agreed fares were £71.30 each, including four seat...

Fairtrade charity says people are making ‘conscious’ choice to buy its products

Nearly 70% of UK adults have bought Fairtrade products such as bananas, tea or coffee in the past year despite pressure on personal finances,...

Oasis fans are angry but dynamic pricing benefits consumers too | Larry Elliott

Fans of Oasis received a lesson in how capitalism works when the first tickets for the band’s reunion concerts went on sale. People queued...

How to refurbish your home successfully – and enjoy the journey

Home renovation projects are often fraught with stress. Watch any popular TV programme featuring people with big ideas and you’ll soon witness the disintegration...

There’s no need to cut poorer pensioners’ income. Smarter winter fuel solutions are at hand | Steve Webb

The new government’s honeymoon period with the voters ended at 3.33pm on Monday 29 July. This was when the chancellor stood up to announce...