Consumer affairs

How to cut the cost of travelling on your own

Heading off abroad alone? Give the single supplement the swerve and cut the cost of solo travel.Ditch package holidaysPackage holidays are designed for couples and families. Tour operators don’t...

Warning social media videos could be exploited by scammers to clone voices

Consumers have been warned that their social media videos could be exploited by scammers to clone their voices...

Dear Airbnb: who is ‘Rachel’, and how has she taken over my booking?

Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on...

UK’s smart meter targets leaving energy users short-changed, says Martin Lewis

Energy customers are being short-changed by “perverse” government targets to install electronic smart meters in homes across the...

Lloyds sent my £37,000 to the Duchy of Cornwall and I can’t get it back

Please help me track down my £37,700. In November 2023, ill health forced me to wind up my...

‘I couldn’t sleep’: victims of UK fraud epidemic tell their story

“I couldn’t sleep. I was waking constantly thinking about it,” says Stephen of the trauma he felt after discovering he had been scammed out...

Revealed: the touts offering Oasis tickets for thousands on resale sites

The identities of “greedy” touts who hoovered up tickets for the Oasis reunion tour can be revealed, amid widespread condemnation of fans being exploited...

Asos to charge shoppers who regularly return large amounts of goods

Asos is to start charging UK shoppers who frequently return large amounts of goods a fee of £3.95 to send items back unless they...

‘We’ve not had a summer’: retailers battle unpredictable British weather

When the season switched from summer to autumn, like clockwork clothing stores would swap out the racks of floaty frocks and fill them with...

Family homes for sale in super suburbs of England and Scotland – in pictures

West Moor, Newcastle upon TyneJust five miles from the city centre, in this almost rural suburb, is a traditional farmhouse near Gosforth park and...

Watchdog to investigate Ticketmaster over Oasis ticket sales

The competition watchdog has launched an investigation into the Oasis ticket sales fiasco. The Competition and Markets Authority (CMA) will investigate Ticketmaster’s handling of sales...