Consumer affairs
Consumer affairs
How to cut the cost of travelling on your own
Heading off abroad alone? Give the single supplement the swerve and cut the cost of solo travel.Ditch package holidaysPackage holidays are designed for couples and families. Tour operators don’t...
Artificial intelligence (AI)
Warning social media videos could be exploited by scammers to clone voices
Consumers have been warned that their social media videos could be exploited by scammers to clone their voices...
Airbnb
Dear Airbnb: who is ‘Rachel’, and how has she taken over my booking?
Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on...
Business
UK’s smart meter targets leaving energy users short-changed, says Martin Lewis
Energy customers are being short-changed by “perverse” government targets to install electronic smart meters in homes across the...
Banking
Lloyds sent my £37,000 to the Duchy of Cornwall and I can’t get it back
Please help me track down my £37,700. In November 2023, ill health forced me to wind up my...
Why is the UK slashing the maximum banks must refund to fraud victims?
Consumer groups have attacked a regulator’s decision to slash the planned maximum amount that banks will have to refund to UK fraud victims from...
European Commission to examine Ticketmaster’s ‘dynamic pricing’
Ticketmaster’s ability to raise the price of concert tickets based on demand is being scrutinised by the European Commission, the Guardian has learned, as...
A sorry Saga as our home insurance rockets to an astronomical £4,730
Last year our home insurance policy with Saga cost £440. This year’s quote was for an astronomical £4,730.
Its representative was astonished by the increase,...
UK reportedly poised to slash amount banks must refund to fraud victims
The UK is reportedly poised to slash the planned maximum amount that banks will have to refund to fraud victims – from £415,000 to...
Branded UK school uniforms cost more than double high-street prices, analysis reveals
Parents are routinely paying more than double the price for branded school uniforms compared with similar items offered by supermarkets and high-street stores, an...
How to remove all four of the most common summer stains
Don’t throw awaySummer brings long days of fun, sun and laughter; it also brings stains caused by everything from ice lolly juice and sun...