Our agreed KLM flight ticket price took off, disappeared and cost us £118
I booked a one-way flight for my family from Amsterdam to Bristol with KLM Cityhopper. The agreed fares were £71.30 each, including four seat...
Why is the UK slashing the maximum banks must refund to fraud victims?
Consumer groups have attacked a regulator’s decision to slash the planned maximum amount that banks will have to refund to UK fraud victims from...
European Commission to examine Ticketmaster’s ‘dynamic pricing’
Ticketmaster’s ability to raise the price of concert tickets based on demand is being scrutinised by the European Commission, the Guardian has learned, as...
A sorry Saga as our home insurance rockets to an astronomical £4,730
Last year our home insurance policy with Saga cost £440. This year’s quote was for an astronomical £4,730.
Its representative was astonished by the increase,...
I’ve got a beef with my wellingtons warranty – are my boots still under guarantee?
Can I ask what the legal position is concerning guarantees? The reason I ask is that in August 2023 I bought some Jileon wellington...
O2 sent me a £150 phone bill for a call – after just one ring
Recently I discovered that O2 has billed me £150 for a mobile phone call it says I made to Armenia at 5am on 25...