Mobile phones

Dear Airbnb: who is ‘Rachel’, and how has she taken over my booking?

Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on the booking.I realised Airbnb tech had somehow logged me in to...

Vodafone-Three merger: tens of millions could face higher bills, says UK watchdog

A proposed merger between the telecoms companies Vodafone and Three in the UK could lead to higher mobile...

An O2 ‘agent error’ has taken my phone number and put my life on hold

When O2 transferred my pay-as-you-go phone service to a pay-monthly contract, an agent wrongly deactivated the number. It...

I had insured my car with Churchill … until the police told me I hadn’t

For the past three years I have used Churchill to insure my BMW X5. The policy started in...

Apple reveals iPhone 16 and ‘Apple Intelligence’ AI features

Apple revealed its latest iPhone and a slew of other new hardware on Monday during its biggest product...

Apple to unveil iPhone 16 and ‘Apple Intelligence’ AI features

Apple is slated to unveil its latest iPhone and a slew of other new hardware on Monday during its biggest product launch event of...

O2 sent me a £150 phone bill for a call – after just one ring

Recently I discovered that O2 has billed me £150 for a mobile phone call it says I made to Armenia at 5am on 25...

France to trial ban on mobile phones at school for children under 15

France is to trial a ban on mobile phones at school for pupils up to the age of 15, seeking to give children a...

EE warns parents against giving children under 11 a smartphone

Primary school children should not be given smartphones by their parents, one of the UK’s largest mobile phone operators has warned. EE is advising parents...