Money

FCA plans to allow lenders longer to respond to car finance complaints

The City regulator plans to intervene in the car loan mis-selling scandal, in a move that could give lenders up to a year to respond to the rising number...

UK energy suppliers to spend £500m to cushion pain of rising bills

Energy suppliers will spend £500m helping customers with their energy bills this winter, after the government helped broker...

E.ON must pay £14.5m to prepayment customers after billing failures

The energy regulator has ordered power supplier E.ON Next to pay £14.5m in compensation to nearly 250,000 prepayment...

Santander puts aside £295m for car loan mis-selling

Santander UK has put aside £295m to cover potential payouts to car loan customers, as the bank issued...

Jekyll and Hyde managers: why they’re worse than consistently horrible bosses

Name: Jekyll and Hyde managers. Age: Robert Louis Stevenson’s novella, as you’ll know of course, was published in 1886....

Santander’s delay left us out on the street on moving-in day

After an acrimonious divorce I was forced to sell the family house and move to a flat with my young daughter and cat. On...

Gig economy firm under fire for telling restaurants they can avoid UK’s new tipping laws

A gig economy firm has been criticised for telling its hospitality clients they can avoid new fair tipping laws and a forthcoming ban on...

Low-income renters will struggle after UK housing benefit freeze, experts warn

Low-income renters will struggle to afford housing costs after Rachel Reeves’s decision to freeze the amount of housing benefit they receive in the budget,...

King and Prince William’s estates ‘making millions from charities and public services’

King Charles and Prince William’s property empires are taking millions of pounds from cash-strapped charities and public services including the NHS, state schools and...

Village homes for commuters near a station – in pictures

Ightham, KentThis popular village is in the Kent Downs area of outstanding natural beauty. For sale is this double-fronted period house in the heart...

Could you be entitled to a payout after court ruling on car finance?

The judgment on “secret” commission payments could have far-reaching implications for lenders, beyond those covered by an continuing investigation by the Financial Conduct Authority...