Consumer affairs
How to cut the cost of travelling on your own
Heading off abroad alone? Give the single supplement the swerve and cut the cost of solo travel.Ditch package holidaysPackage holidays are designed for couples and families. Tour operators don’t...
Artificial intelligence (AI)
Warning social media videos could be exploited by scammers to clone voices
Consumers have been warned that their social media videos could be exploited by scammers to clone their voices...
Airbnb
Dear Airbnb: who is ‘Rachel’, and how has she taken over my booking?
Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on...
Business
UK’s smart meter targets leaving energy users short-changed, says Martin Lewis
Energy customers are being short-changed by “perverse” government targets to install electronic smart meters in homes across the...
Business
The 40-year mortgage – solution to rising property values or too high a price to pay?
A growing number of first-time buyers are opting for 35- or 40-year mortgages in order to be able...
Tell us: how will you be affected by the state-funded childcare expansion in England?
From September, working parents in England of all children aged from nine months old have been promised 15 hours a week of state-funded childcare....
City watchdog raises concerns over £4bn life insurance market
The UK financial watchdog is to investigate whether insurance companies are ripping off “vulnerable” customers who take out policies designed to financially protect them...
I’ve got a beef with my wellingtons warranty – are my boots still under guarantee?
Can I ask what the legal position is concerning guarantees? The reason I ask is that in August 2023 I bought some Jileon wellington...
O2 sent me a £150 phone bill for a call – after just one ring
Recently I discovered that O2 has billed me £150 for a mobile phone call it says I made to Armenia at 5am on 25...
Next shop workers win six-year battle for equal pay in landmark case
Shop workers at Next have won a six-year legal fight for equal pay in a landmark case that could force the retailer to pay...
I received a £100 parking charge even though we’d used the JustPark app
I used the JustPark parking app, after recommendations from friends, to park our car in Edinburgh during a visit to our daughter who lives...