Regulators

Captain Tom Foundation inquiry: three key failings

The Charity Commission’s report on the Captain Tom Foundation is highly critical of the conduct and actions of its founders, Hannah and Colin Ingram-Moore, who it said had directly...

Ireland orders X, TikTok and Instagram to curb terrorist content

Elon Musk’s X, TikTok and Meta’s Instagram have been ordered by Irish media regulators to take “necessary measures”...

Thames Water should explain its murky logic on fundraising

Congratulations to Thames Water: it is not going bust early in the new year. Probably. The necessary three-quarters...

NHS-branded baby formula could prevent parents paying too much, watchdog says

The government could offer its own low-cost baby formula under a brand such as the NHS to combat...

UK government could offer low-cost baby formula under brand such as NHS, says watchdog

The government could look to offer its own low-cost baby formula under a brand such as the NHS...

Watchdog rules Eurostar ads on social media for £39 seats were misleading

Cross-channel train operator Eurostar has been criticised by the advertising watchdog for exaggerating the number of £39 seats on sale.The Advertising Standards Authority (ASA)...

What could UK merger between Vodafone and Three mean for customers?

The Competition and Markets Authority (CMA) has been looking into the deal to protect customers from price rises to their mobile tariffs and to...

Could you be entitled to a payout after court ruling on car finance?

The judgment on “secret” commission payments could have far-reaching implications for lenders, beyond those covered by an continuing investigation by the Financial Conduct Authority...

Lloyds suspends commission payments after ‘seismic’ ruling on UK car finance

Lloyds Banking Group has scrapped commission payments across its £15bn motor finance arm after a landmark ruling on car loan misselling, as industry and...

UK’s financial ombudsman ‘misleads consumers it is supposed to help’

People who go to one of the UK’s main customer complaints bodies for help are being “misled” about their chances of success because it...

Consumers win UK car finance case that could lead to billions in compensation

Consumers have won a landmark car finance mis-selling case that could pave the way for companies to be forced to pay billions of pounds...