Scams

Black Friday turning into Black Fraud Day, says UK cybersecurity chief

Black Friday is fast becoming Black Fraud Day with the discount period now “prime time” for scammers, according to Britain’s cybersecurity chief, who said criminals were using artificial intelligence...

UK’s financial ombudsman ‘misleads consumers it is supposed to help’

People who go to one of the UK’s main customer complaints bodies for help are being “misled” about...

Starling Bank is simply not fit to float | Nils Pratley

Starling Bank, you could say perversely, has joined the big league: it has copped a thumping regulatory fine...

Starling Bank fined £29m for ‘shockingly lax’ financial crime controls

Starling Bank has been fined £29m by the City watchdog for “shockingly lax” financial crime controls which “left...

HSBC calls on tech firms to help refund victims of fraud

HSBC has thrown its weight behind calls for tech firms to pay up for fraud, saying incoming compensation...

Warning social media videos could be exploited by scammers to clone voices

Consumers have been warned that their social media videos could be exploited by scammers to clone their voices with AI and then trick their...

I had insured my car with Churchill … until the police told me I hadn’t

For the past three years I have used Churchill to insure my BMW X5. The policy started in June 2021, I have paid by...

‘I couldn’t sleep’: victims of UK fraud epidemic tell their story

“I couldn’t sleep. I was waking constantly thinking about it,” says Stephen of the trauma he felt after discovering he had been scammed out...

Why is the UK slashing the maximum banks must refund to fraud victims?

Consumer groups have attacked a regulator’s decision to slash the planned maximum amount that banks will have to refund to UK fraud victims from...

UK reportedly poised to slash amount banks must refund to fraud victims

The UK is reportedly poised to slash the planned maximum amount that banks will have to refund to fraud victims – from £415,000 to...

O2 sent me a £150 phone bill for a call – after just one ring

Recently I discovered that O2 has billed me £150 for a mobile phone call it says I made to Armenia at 5am on 25...